{"app":{"width":0,"height":0,"threshold":"default","orientation":"landscape","notifications":{},"isBrowserEngine":false,"hasOverlayVisible":false,"hasLoaderVisible":false,"hasLoginLoaderVisible":true,"hasErrorVisible":false,"isConsentGiven":false,"cookieAuthorization":{},"isGigyaAlreadyRequired":false,"isGigyaLoaded":false,"errorText":"","errorCtaText":"","errorCtaLink":"","isFeatureBranch":false},"page":{"fetching":false,"error":false,"isOffline":false,"isSSO":true,"previousSlug":null,"lastSlugWithoutNestedModal":"/kontakt/anfrage-information.html","lastSlugWithoutPopin":null,"slug":"/kontakt/anfrage-information.html","location":{"base":"/kontakt/anfrage-information.html","queryParams":{}},"data":{"jcr:title":"Ihre Frage","title":"Allgemeine Informations-Anfrage - Kontaktformular - Dacia Schweiz","hideInNav":false,"redirectType":"301","meta_robots_follow":"follow","sling:resourceType":"one/components/common/structure/caseform/homepage","meta_description_seo":"Kontaktieren Sie Dacia. Geben Sie Ihre Frage ein und unser Kundendienst wird Ihre Anfrage bearbeiten. ","textIsRich":"true","meta_robots_index":"index","hreflang":true,"sitemap":"default","content":{"sling:resourceType":"one/components/common/structure/content/globalZone","subMenuZone":{"sling:resourceType":"one/components/common/structure/content/subMenuZone"},"verticalContentZone":{"sling:resourceType":"one/components/common/structure/content/verticalContentZone","layout2Zone":{"sling:resourceType":"one/components/caseform/structure/content/layout2Zone","slice21v0_copy":{"sling:resourceType":"one/components/edito/slice21v0","componentD7v0":{"fontSize":"small","sling:resourceType":"one/components/edito/componentD7v0","textIsRich":"true","bodyCopy":"

Unser Kundendienst-Team steht Ihnen unter 0800 808 077 von Montag bis Freitag von 8:00 bis 18:00 Uhr zur Verfügung.Sie erhalten werktags innerhalb von 24 Stunden eine Antwort.

"}},"slice97v0":{"mandatoryLegend":"* Die markierten Felder sind Pflichtfelder.","helpText":"Um Ihre Frage gezielt beantworten zu können, treffen Sie bitte eine Themen-Auswahl im Dropdown-Menü.","vehicleSectionTitle":"Fahrzeuginformationen","titlePrefix":"Ihre","titleSuffix":"Anfrage","submitButtonLabel":"Senden","sling:resourceType":"one/components/common/caseform/slice97v0","textIsRich":["true","true"],"formConfig":{"complaint":{"description":"Geben Sie hier die Details Ihrer Anfrage an.","selectLabel":"Bitte wählen Sie das Thema Ihrer Anfrage","errorMessage":"* Pflichtfeld","types":{"1":{"type":"Multimedia & Connected Services"},"2":{"type":"Elektromobilität"},"3":{"type":"Hybridfahrzeuge (Hybrid / Plug-in Hybrid)"},"4":{"type":"Zubehör"},"5":{"type":"Aftersales"},"6":{"type":"Kommunikation & Events"},"7":{"type":"Auskunft & Kontaktangaben"},"8":{"type":"Finanzierung"},"9":{"type":"My Dacia"},"10":{"type":"Produktinformationen"},"11":{"type":"Kauf Neuwagen / Occasion"},"12":{"type":"Serviceverträge"},"13":{"type":"Datenschutz"}}},"attachment":{"errorMessageSize":"Fehlermeldung","isVisible":true,"errorMessageFormat":"Fehlermeldung","attachments":{"1":{"title":"Anhang hinzufügen","isMandatory":false}}},"multimediaComplaint":{}},"legalNotice":{"showLegalNotice":false}}}},"subFooterZone":{"sling:resourceType":"one/components/common/structure/content/subFooter/subFooterZone"}},"caseFunnelParams":{"stepperInfo":{"steps":[{"title":"Ihre Frage","url":"/kontakt/anfrage-information.html","components":["one/components/edito/slice21v0","one/components/common/caseform/slice97v0"]},{"title":"Ihr Fahrzeug","url":"/kontakt/anfrage-information/your-vehicle.html","components":["one/components/common/leadform/slice134vB","wcm/msm/components/ghost"]},{"title":"Kontaktdaten","url":"/kontakt/anfrage-information/kontaktangaben.html","components":["one/components/common/caseform/slice55vB"]},{"title":"Bestätigung","url":"/kontakt/anfrage-information/bestaetigung.html","components":["one/components/common/leadform/slice65vC","wcm/msm/components/ghost"]}],"currentStepNumber":0,"totalSteps":4,"firstStep":"/kontakt/anfrage-information.html","nextStep":"/kontakt/anfrage-information/your-vehicle.html"},"displayAuthentModal":true,"caseSubmissionError":"Es ist ein Fehler aufgetreten. Bitte versuchen Sie es später noch einmal.","formType":"Information Request","stepperTitle":"Informations-Anfrage","sling:resourceType":"one/components/common/structure/caseFunnelParams"},"googleMapsParams":{"apiKey":"AIzaSyCAPAp5G88iHILzULTPHRsqcn_FbB-z-Kg","region":"ch","sling:resourceType":"one/components/structure/adminpage/site/googleMaps"},"searchParams":{"apiKey":"AIzaSyB4yodCAiPQnITHO0kB5r5jFixbs9iWNi0","searchEngineKey":"017640197753520077557:oj_bwswisy4","sling:resourceType":"one/components/structure/adminpage/site/searchParams"},"transverseParams":{"showVersionEngine":true,"disclaimerDirectDisplay":false,"sling:resourceType":"one/components/structure/adminpage/site/transverseParams","sameFontSize":false,"finance":{"jsProxyUrl":"//prod.rciservices.eu/proxy/js/latest/RCIFinancialProxy.min.js","seeMonthlyPrice":"Monatliche Rate anzeigen"}},"professionalParams":{"sling:resourceType":"one/components/structure/professionalParams"},"consumptionEfficiencyGraph":{"efficiencyTitle":"CH Energieetikette 2024","efficiencyCopy":"

Provisorischer Zielwert CO₂-Emissionen: 118 g/km nach neuem Prüfzyklus WLTP. Durchschnitt aller erstmals immatrikulierten Personenwagen 122 g CO₂/km.

","sling:resourceType":"one/components/structure/adminpage/site/consumptionEfficiencyGraph","efficiencyConfigTitle":"Energieeffizienz","textIsRich":"true","displayEfficiencyGraph":true},"ccParameters":{"legal":"https://de.dacia.ch/cookies.html","position":"bottom","sling:resourceType":"one/components/structure/adminpage/site/cookieConsent","solution":"one"},"ecologicalParams":{"sling:resourceType":"one/components/structure/adminpage/site/ecologicalParams"},"featureFlipping":{"sling:resourceType":"one/components/page/featureFlipping"},"c2gParams":{"currency":"CHF","sling:resourceType":"one/components/structure/adminpage/site/c2gParams"},"authenticationParams":{"link":"https://my-de.dacia.ch/","text1":"Sie haben einen My Dacia Account?","text2":"Sparen Sie Zeit, indem Sie sich einloggen.","sling:resourceType":"one/components/structure/adminpage/site/authenticationParams","textIsRich":"true","authenthificationPopin":{"guestConnection":"Als Gast fortfahren","createAccountLabel":"Account erstellen","straplinePopIn":"Willkommen zurück","title":"My Dacia","alreadyAccountLabel":"Einloggen","descriptionPopIn":"Bitte prüfen Sie, ob Ihre Angaben noch aktuell sind.","helloLabelPopin":"Hallo","introduction":"

My Dacia

"}},"dealerLocatorParams":{"sling:resourceType":"one/components/structure/adminpage/site/dealerLocatorParams","general":{"aroundMe":"In meiner Nähe","searchPlaceholder":"Geben Sie Ihre Adresse oder Ihren Standort ein","renaultPartner":"Empfohlener Händler","strapline":"Renault Netzwerk ","title":"Wählen Sie Ihren Händler","filterResults":"Filter","geolocalisationErrorMsg":"Fehler bei der Lokalisierung, bitte versuchen Sie es noch einmal.","favoriteDealer":"Bevorzugter Händler","legend":{"info":"Entdecken Sie unsere Händler und autorisierten Partner. ","major":"Renault Händler","minor":"Renault-Partner","title":"Legende"}},"cta":{"selectAsFavorite":"Als bevorzugten Händler auswählen","seeOpeningHours":"Alle Öffnungszeiten anzeigen","seeAllDealers":{"link":"/haendler-suchen/haendlerliste.html","label":"Alle Händler ansehen"},"select":{"label":"Auswählen"},"expandResults":{"label":"Mehr Ergebnisse anzeigen "},"contactUs":{"link":"/kontakt/kontaktanfrage.html","label":"Kontakt"}},"info":{"openingDoors":"Geöffnet von {startDate} bis {endDate}","openingHours":"Öffnungszeiten","closed":"Geschlossen","opened":"Geöffnet","direction":"Richtung","vacations":"Ferien von {startDate} bis {endDate}","nextOpening":"Öffnet wieder am {date}","spokenLanguage":"Gesprochene Sprachen","contactDetails":"Kontaktdaten","website":"Website","services":"Services"},"onlineAppointment":{"label":"Online-Termin"},"pattern":{"streetAddress":"{postOfficeBox}, {streetAddress}","cityZipCode":"{postalCode} {locality}"},"coordinates":{}},"formParams":{"sling:resourceType":"one/components/structure/adminpage/site/formParams","brandsAndModelsParams":{"sling:resourceType":"one/components/structure/adminpage/site/brandsAndModelsParams"},"validation":{"contactFormPersonalId":"^.*$","zipCode":"^\\d{4}$"},"receipt":{"yourOrderLabel":" ","asapLabel":" ","eWaste":" ","wishedOperation":"Gewünschte Dienstleistung","yourAvailabilities":"Ihre Verfügbarkeit","dealerServices":"Service Ihres Händlers","yourCarLabel":"Ihr Fahrzeug","yourAppointment":"Ihr Termin","vehicleOfInterest":"Ihr Wunschfahrzeug","yourEnergy":" ","selectedOffer":"Ihr Angebot","summaryLabel":"Zusammenfassung","payDealerLabel":" ","yourDealerLabel":"Ihr Händler","offer":{"details":" "}},"abandonmentModal":{"modalTitle":"Seite verlassen?","modalIntroduction":"Die ausgefüllten Informationen gehen verloren."}},"tyreLabelling":{"sling:resourceType":"one/components/structure/adminpage/site/tyreLabelling"},"seoParams":{"language":"fr-fr","sling:resourceType":"one/components/structure/adminpage/site/seo","hreflang":{"1":{"language":"de-ch","rootPath":"https://easyconnectstore.renault.no/content/dacia/ch/de.html"}},"sitelangs":{"1":{"language":"de-ch","continueCTA":"Weiter","rootPath":"/kontakt/anfrage-information.html","lib":"Deutsch","sling:resourceType":"one/components/languageExchange","wording":"Sprache wechseln"},"2":{"language":"fr-ch","continueCTA":"Continuer","rootPath":"https://fr.dacia.ch/contact/demande-information.html","lib":"Français","sling:resourceType":"one/components/languageExchange","wording":"Changer la langue"},"3":{"language":"it-ch","continueCTA":"Continuare","rootPath":"https://it.dacia.ch/contatto/richiesta-informazioni.html","lib":"Italiano","sling:resourceType":"one/components/languageExchange","wording":"Cambia lingua"}}},"siteParams":{"language":"de","countryName":"Switzerland","brand":"dacia","country":"ch","sling:resourceType":"one/components/structure/adminpage/site/site","locale":"de-CH","rtl":false,"country3":"CHE","product":"DACIA"},"analyticsParams":{"gtmContainerId":"GTM-KL36Q2B","googleAccount":"UA-27507942-1","gtmConsentContainerId":"GTM-MJQBHV7","sling:resourceType":"one/components/structure/adminpage/site/analytics","cookies":{"apiKey":"dcce95a5-e0d6-4187-a269-f1c7a6eb4c31","enableConsentMode":false,"pagePolicyLink":"/cookies.html","enableFunctionalScript":false}},"gigyaParams":{"enabled":true,"apiKey":"3_1tFOr2Z3b0qgBgcRx_Q2IAUOX5AYXANuHCI4GaUV5FP-nBn4VpsuEpSHG-Drzdkv","dataCenter":"eu1.gigya.com","sling:resourceType":"one/components/structure/adminpage/site/gigyaParams"},"homePage":"/","link":[{"rel":"canonical","href":"https://de.dacia.ch/kontakt/anfrage-information.html"}],"meta":[{"name":"description","content":"Kontaktieren Sie Dacia. Geben Sie Ihre Frage ein und unser Kundendienst wird Ihre Anfrage bearbeiten. "},{"name":"robots","content":"index,follow"}],"analyticsPageParams":{"businessType":"transverse","mboxActivated":"no","pageType":"form","sling:resourceType":"one/components/base/analytics","pageName":"index|contact-us|information-request","formCategory":"customercare","formName":"ONE-INFORMATION-REQUEST","formType":"information_request","formStepNumber":"0","formStepName":"Ihre Frage"},"authentication":{"override":true,"needAuth":0,"sling:resourceType":"one/components/base/authentication"},"liveChat":{"activateProductPlans":false,"sling:resourceType":"one/components/structure/livechat","activateEdito":false,"activateHomepage":false},"breadcrumb":{"sling:resourceType":"one/components/base/breadcrumb","items":[{"title":"Dacia Schweiz","url":"https://de.dacia.ch/"},{"title":"Kontaktieren Sie uns","url":"https://de.dacia.ch/kontakt.html"},{"title":"Ihre Frage","url":"https://de.dacia.ch/kontakt/anfrage-information.html"}]}},"slingList":["one/components/common/structure/caseform/homepage","one/components/common/structure/content/globalZone","one/components/common/structure/content/subMenuZone","one/components/common/structure/content/verticalContentZone","one/components/caseform/structure/content/layout2Zone","one/components/edito/slice21v0","one/components/edito/componentD7v0","one/components/common/caseform/slice97v0","one/components/common/structure/content/subFooter/subFooterZone","one/components/common/structure/caseFunnelParams","one/components/structure/adminpage/site/googleMaps","one/components/structure/adminpage/site/searchParams","one/components/structure/adminpage/site/transverseParams","one/components/structure/professionalParams","one/components/structure/adminpage/site/consumptionEfficiencyGraph","one/components/structure/adminpage/site/cookieConsent","one/components/structure/adminpage/site/ecologicalParams","one/components/page/featureFlipping","one/components/structure/adminpage/site/c2gParams","one/components/structure/adminpage/site/authenticationParams","one/components/structure/adminpage/site/dealerLocatorParams","one/components/structure/adminpage/site/formParams","one/components/structure/adminpage/site/brandsAndModelsParams","one/components/structure/adminpage/site/tyreLabelling","one/components/structure/adminpage/site/seo","one/components/languageExchange","one/components/structure/adminpage/site/site","one/components/structure/adminpage/site/analytics","one/components/structure/adminpage/site/gigyaParams","one/components/base/analytics","one/components/base/authentication","one/components/structure/livechat","one/components/base/breadcrumb"],"headers":{}},"vehicleInventory":{"isRehydrate":false,"isGridDisplayed":true,"hasPaneOpen":false,"previousListSlug":"","isSortOpen":false,"isCriteriasOpen":false,"lastSearch":{},"sortNextValue":null,"totalElements":null,"currentCriteria":"","selectedDealerId":"","tradeInQuotation":{}},"leads":{"leadsError":false,"leadsSuccess":false,"postingLeads":false,"leadId":"","origin":"","campaign":""},"funnel":{"userInfo":{},"isSendingUserInfo":false,"hasErrorSendingUserInfo":false,"sentUserInfoResult":null,"isRehydrate":false,"showCccWorkshopValidation":false,"scrollToChat":false},"dealerLocator":{"dealers":null,"searching":false,"autocompleting":false,"error":false},"suggestions":{"searching":false,"autocompleting":false,"error":false},"comparator":{"vehicles":[],"isPaneOpened":false,"isPaneVisible":false,"displayOnlyDifferences":false,"isRehydrate":false},"auth":{"isLoginFailed":false,"isProcessingRegister":false,"isProcessingReset":false,"isProcessingPwdChange":false,"isAuthenticated":false,"isRegistered":false,"isVerified":false,"error":"","errorCode":null,"pwdChangeErrorCode":null,"fieldsErrors":[],"authenticationTime":"","token":"","resettingPasswordFor":"","passwordChanged":false,"isProcessingActivation":false,"isActivated":false,"isActivationCodeResent":false,"isActivationResentProcessing":false,"isActivationFailed":false,"isPwdChangeFailed":false,"email":null,"pendingEmail":null,"isPasswordUnsecured":false},"favorites":{"vehiclesNb":[],"isRehydrate":false},"configuratorAlpine":{"completedSteps":[],"selectedCategoryEquipment":null,"fullScreen":false,"currentAnimations":[],"currentBackground":{},"currentView":{},"isAtelierAlpineView":false},"configuratorDacia":{"views":{},"completedSteps":[],"currentUri":"","displayAxsModal":true,"savedConfiguration":{},"isNavDisabled":false,"batteryCode":"","isRehydrate":false,"equipmentsTab":"","accessoriesTab":""},"profile":{"isReady":false,"isRehydrate":false,"isGetVehiclesProcessing":true,"error":"","servicesActivated":[],"onBoardingError":false,"updateConsentError":false},"funnelRVP":{"cart":null,"cartInitError":null,"isCartInitializing":false,"isCartInitSuccess":false,"isCartInitFailure":false,"cartUpdateError":null,"isCartUpdateSuccess":false,"isCartUpdateFailure":false,"isRehydrate":false,"financeOffers":[],"financingInfo":{},"isFirstLoading":false,"isFunnelDone":false,"isPaymentFailed":false,"hasPaymentNotificationShown":false},"lcvSelection":{"isRehydrate":false},"vehicle":{"isRehydrate":false,"error":null},"finance":{"criterias":{},"lastSimulation":{},"offersOnPage":[],"rateAlreadySeen":{},"isOfferRepresentativeDisplayed":false,"representativeExamples":[]},"cax":{"cart":[],"isRehydrate":false,"currentSelectedVehicle":{}}}